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Welcome to personalised Care Coordination

We believe everyone deserves to live safely, comfortably, with dignity and choice. Care 4 The 1 is your trusted partner in coordinating care.

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Support at Home Program (SAH)

Australia's aged care system has changed.

On 1 November 2025, the Home Care Packages Program (HCP) transitioned to the new Support at Home (SAH) program. This program delivers government-funded aged care services to help older people to stay at home for longer.

This meant that existing Home Care Packages moved to Support at Home automatically. The Support at Home Program now offers 8 levels of funding, increasing the flexibility of your services and supports. 

We work closely with 4 The 1 Supports for all in home and community access needs.

Home Care Package vs Support At Home levels

HCP Level 1
SAH Level 1-2

Entry-level home support

HCP Level 2
SAH Level 3-4

Moderate support needs

HCP Level 3
SAH Level 5-6

Higher support needs

HCP Level 4
SAH Level 7-8

Complex care needs

Care 4 The 1 will continue coordinating your care journey and ensuring a smooth transition.

4 The 1 Supports will continue providing your in-home and wellbeing services.

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