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Personalised Care Coordination

Care 4 The 1 is your trusted partner in coordinating care. Seamlessly connecting providers, services and support around what matters to you.

We're dedicated to supporting older Australians and their families with compassionate and personalised care coordination.

We believe everyone deserves to live safely and comfortably, with dignity and choice.

Backed by the trusted experience of Trilogy Care, our local team is committed to making aged care simple, respectful, and tailored to what matters most to you.

We work closely with 4 The 1 Supports for all in home and community access needs.

Support at Home - Starting 1 November 2025

Australia's aged care system is changing.

From 1 November 2025, the Home Care Package (HCP) program will transition to the new Support at Home (SAH) program.

What's Changing:

All Current Home Care Packages will move to Support at Home automatically. Services and supports will continue, now with more flexibility and simplicity. Funding will expand from 4 HCP levels to 8 SAH levels for greater individualisation.

HCP Levels vs. New SAH Levels

HCP Level 1
SAH Level 1-2

Entry-level home support

HCP Level 2
SAH Level 3-4

Moderate support needs

HCP Level 3
SAH Level 5-6

Higher support needs

HCP Level 4
SAH Level 7-8

Complex care needs

Care 4 The 1 will continue coordinating your care journey and ensuring a smooth transition.

4 The 1 Supports will continue providing your in-home and wellbeing services.

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